If your device has been lost or stolen, we recommend taking the following steps to protect your account and personal information:
- Immediately contact your mobile carrier to report the incident and request service suspension temporarily.
- Please contact our MoneyX Customer Support immediately via live chat (WhatsApp, Facebook Messenger or Instagram Direct). We will disable the login feature in the MoneyX App to prevent unauthorised access to your account.
- If you have the Find My iPhone app on your Apple device or the Find My Device app on your Android device, use it to lock your device and keep your personal information secure.
We hope these steps will assist in the quick recovery of your device and prevent any potential security threats.