MoneyX Help Center
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MoneyX Help Center
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Product Features
General
Account and Registration
Bug / Issue
Privacy and Security
Product Features
General
Account and Registration
Bug / Issue
Privacy and Security
Campaigns
TNG Pin Redemption
I cannot find my credit cards in the campaign. What should I do?
What is the “Know Your Card” campaign?
How do I open the “Know Your Cards” campaign?
What are MoneyX campaigns?
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Secure Vault
What are the security features of the Vault?
How do I upload my documents?
What documents can I store in MoneyX Vault?
What is MoneyX Vault?
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Insurance
Can I renew my insurance through MoneyX?
What types of insurance options are available for me to add?
How do I add insurance details to MoneyX?
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Utilities
How do I upload my utility documents?
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Motor Vehicles
My vehicle is not a car or a motorcycle. Can I still add this information in Motor Vehicle?
How do I add my vehicle information to MoneyX?
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Credit Cards
I have applied for a credit card through MoneyX. Where and how can I see the status of my application?
How do I apply for credit cards?
How do I add my credit cards?
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Properties
Can I get the latest property value from MoneyX?
What information can I get once I upload my property information onto MoneyX?
How do I add my property information?
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Bills and Reminders
Can I change the reminder dates?
Can I pay my bills through MoneyX?
How can I add my bill?
What is the function of the Bills and Reminders feature?
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FAQ
Are there any charges for using MoneyX app?
How does MoneyX collaborate with its partners?
How do I contact Customer Support?
Is my personal information safe?
What should I do if I lose my device?
How do I download the MoneyX app?
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Account and Registration
Is there a limit to the number of accounts I can have?
What will happen if I enter incorrect information during registration?
What is the password policy for account creation?
I did not receive OTP for verification
Can I change my personal information?
Why can’t I register/sign up a MoneyX account?
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Bug / Issue
I cannot update the app
Why am I not getting in-app notifications?
The features in the app won’t respond, open, unexpectedly quit or show an error.
I am unable to login, what should I do?
The app is slow
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Privacy and Security
How do third-party links work within MoneyX?
Do we retain personal information?
Do we disclose any information to outside parties?
What other information is collected through the platform?
What security measures are taken to protect Personal Information?
How do we protect your personal information?
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